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"No Code Customizations" with SugarCRM

On May 18, 2012 in General, SugarCRM, SugarCRM Tips and Tricks by Chris

One of the reasons our company was drawn to offering SugarCRM for our customers was due to its ease of customization. Many customers rarely use any CRM solution right out of the box so we wanted to offer a product that would empower our customers to be able to make customizations quickly and efficiently without having to spend tons of money. Over the next few posts, I will be going over some of the top "No Code Customizations" you can make to SugarCRM.

Customization # 1: Renaming Modules

When employees are new to CRM, they are sometimes resistant to change. The terminology used in SugarCRM may not match the terminology they may be accustomed to. They may be used to using "Customers" instead of "Accounts". Thankfully in SugarCRM we are given tools that allow us to rename Sugar modules to match your customer's current terminology.

In our example below, our Customer Service Representatives have always noted their customers as "Customers". In SugarCRM, we notate them as "Accounts". Below I will show you how to rename the "Accounts" module in SugarCRM to "Customers".

Instructions - Renaming modules in SugarCRM: 

1. First, you'll need to login to SugarCRM with a user with Admin privileges and click on the Admin link.

RESULT: The Administration page displays.

 2. Once you're on the Administration page, scroll towards the bottom to the Developer Tools section. Here you'll find the option to "Rename Modules".

RESULT: The Rename Modules page displays.

 

3. The tab labels and the corresponding database values display on the page. From the drop-down list displayed above the tab levels, you can select the language to display the tab.

4. Click the label that you want to edit and enter the singular and plural label replacement.

 

5. Click on the Save button to save your changes.

 

Check back next week when we create custom and dependent fields in SugarCRM.

0Comments
Tagged with: Development, rename modules, SugarCRM, SugarStudio

Look Ma, No Hands: Google’s Self-Driving Car

On April 2, 2012 in General by Tricia
Technology is a great inspiration to me since it is constantly improving. I hope this article by Molly Hunter gives you the same motivation it has given me.

Look Ma, No Hands: Google’s Self-Driving Car

By Molly Hunter, Mar 29, 2012 8:21pm

“Look, Ma, no hands,” Steve Mahan joked, holding his hands above his head.
 
No hands, no feet, no nothing.
 
Introducing Google’s self-driving car. According to Google, it “makes driving safer, more enjoyable and more efficient.” And for Mahan, who is 95% blind, it makes driving possible.
 
The car, a Toyota Prius with a bizarre spinning cylinder on the roof, uses artificial intelligence software that can sense any traffic or activity near the car, mimicking a human driver.
 
“There’s much left to design and test, but we have now safely completed more than 200,000 miles of computer-led driving, gathering great experiences and an overwhelming number of enthusiastic supporters,” this week’s Google post noted.
 
The company released a new video this week of Mahan taking the car for a spin alongside a few Google engineers and a local police sergeant to ensure all went smoothly. They drove on a carefully programmed route so that Mahan could “experience being behind the wheel in a whole new way.”
 
“Where this would change my life is to give me the independence and the flexibility to go to the places I both want to go and need to go when I need to do those things,” Mahan said in the video, as he directed the car to a taco drive-thru.
 
But you can’t drive a self-driving car just anywhere. (Yet.) Nevada was the first state to pass a law making self-driving cars legal earlier this year. Bills have been introduced in California, Florida, Hawaii and Oklahoma, while Arizona voted down a bill.
 
Google is leading the charge but isn’t the only company thinking ahead. Ford executive chairman Bill Ford has talked about cars communicating with each other on the road, and Mercedes, BMW and Audi also say they are developing software to better handle traffic congestion.
 
In May, the new Cadillac XTS will include sensors, radar and cameras to provide a 360-degree input designed to prevent crashes. GM says it willl have semiautonomous cars on the road by 2015 and fully autonomous ones by the end of the decade.
 
To be sure, self-driving cars are still years from hitting your neighborhood car dealership but for Mahan, today’s short drive was unforgettable.
 
“This is some of the best driving I’ve ever done,” said Mahan, chowing down on his taco.


By Molly Hunter, Mar 29, 2012 8:21pm

http://abcnews.go.com/blogs/technology/2012/03/look-ma-no-hands-googles-self-driving-car/
0Comments
Tagged with: Google, No Hands, Self-Driving Car

NASA puts nanotechnology swarm patents up for auction

On March 29, 2012 in General by Tricia

Psst. If you’re thinking of getting into the intelligent smoke-detector business or building a swarm of nano-bots, NASA has a few patents for you.

In fact, you might even get them at a bargain price. They’re up for auction Thursday in Los Angeles, at an event run by the patent-selling company ICAP Patent Brokerage. NASA is listing them as part of a pilot program that has been running for the past four years, trying to make its space-aged technology available to the public.

Who wouldn’t want a crack at the NASA patent, “Swarm Autonomic Agents with Self-Destruct Capability?”

That’s included in one of the three patent lots that will be auctioned Tuesday. Two of the lots cover autonomic computing, including techniques that help large numbers of tiny devices—NASA calls them “autonomous nanotechnology swarms”—figure out whether or not they’re working properly, share information, and even self destruct for “self protection of the entire system,” according to NASA.

Another of the autonomic patents describes a way of reporting a broken smoke detector, a technique that appears to be much more carefully thought-out than the industry-standard 2 am beeping noise.

“These are interesting: they are generally about the way these independent networked devices interact with one another,” says Brian Way, Director of Intellectual Property Law at chip-maker Altera.

All told, there are 12 NASA patents up for auction in the three lots. The third group of patents is less sexy, covering software development techniques. All of the patents were developed by NASA’s Goddard Space Flight Center in Greenbelt, Maryland.

Unlike others at the ICAP auction, NASA isn’t selling its patents outright. Instead, it’s offering exclusive licenses. Three years ago, a company called DynaDX bought licenses to 10 NASA patents covering a complicated set of algorithms for analyzing signals. It’s now using them to build brain-pressure-measuring devices that can help diagnose whether someone has had a stroke and monitor treatment in dementia patients.

The patent auctions are an experiment in making NASA’s work useful to a wider audience, says Daniel Lockney, a Technology Transfer Program Executive with NASA. “We’re not making a lot off of this. It’s one of the agency’s goals to transfer as much of this technology to the public as possible.”

Lockney couldn’t say how much the patents are expected to fetch if they sell Thursday.

NASA researchers have filed more than 6,000 patents over the years. Most of them have expired by now, but the agency still has about 1,250 it can license out, he says.

And starting this summer, it will be looking for new ways to do this, beyond the ICAP auction. Lockney says that NASA will put out a request for proposals, asking for some new patent ideas. “We’re asking for no-cost-to-the-government contracts for IP brokerage services and then the brokers who would come in would determine a way to monetize their contribution,” he says.

 

By Robert McMillan, Wired.com | March 29, 2012

http://arstechnica.com/business/news/2012/03/nasa-puts-nanotechnology-swarm-patents-up-for-auction.ars

0Comments
Tagged with: nanotechnology, NASA, patents up for auction

Sage 100 is the new name for MAS 90 and MAS 200

On March 27, 2012 in All, Sage ERP MAS 90 and Sage MAS 200 by Acute Data Systems - Support Team

Manage

Sage 100 is the new name for MAS 90 and MAS 200

Sage is changing the names of many of its ERP software products in an effort to create a more consistent brand experience for its partners and customers.

Within Sage 100, there are three offerings:

  • Sage 100 Standard – this is the new name for Sage MAS 90
  • Sage 100 Advanced – this is the new name for Sage MAS 200
  • Sage 100 Premium – this is the new name for Sage MAS 200 SQL
0Comments
Tagged with: MAS 200, MAS 90, Sage 100

Are RFID Credit Cards Safe?

On March 20, 2012 in Credit Card by Tricia

Are RFID Credit Cards Safe?


Most of you may not even know if you have an RFID Credit Card.


RFID credit cards, also referred to as contactless credit cards, look just like your normal credit cards, except they have a miniature built-in computer chip that uses RFID to wirelessly zap your credit card information to the payment terminal.

The advantage of having an RFID credit card is that the merchant or checkout person never touches your card. You hold your credit card within four inches of the merchant's RFID scanner and your credit card is scanned and your transaction is processed. Many large retailers, such as CVS and McDonalds, have special readers at every register.

RFID credit cards can cut transaction times in half. RFID cards are more secure because your sales person or waiter never gets to touch it and possibly use credit card skimmers to duplicate your credit card. You don't even have to take your credit card out of your wallet. You can just pass your wallet over the credit card reader.
 
Europe has embraced a similar, more secure version of the RFID card called EMV. Many gas stations, railway stations, parking garages and other businesses in Europe will not even accept a regular credit card that doesn't have an RFID computer chip.

Credit cards with computer chips and RFID are the wave of the future. The United States has been slow to adapt these cards, but it's coming. Visa, Mastercard and Discover have announced they will move most U.S. consumers to a version of the EMV chip cards used in Europe by mid-2013.

Now you know a little bit more about RFID credit cards. According to the credit card companies, RFID credit cards are faster, safer and more secure than ordinary magnetic credit cards. If a criminal should scan your credit card and duplicate it, it is unlikely that it could be used more than once.

Besides RFID credit cards, retailers are embracing phone devices that act as portable credit cards. All these changes will be here by the end of 2013.

pcAmerica Newsletter #452 March 20, 2012

http://campaign.r20.constantcontact.com/render?llr=qy9pp8dab&v=001dDyPakhdhurSpmg6adcu-Efws90obVMqZB-dvXT4LO48RM4JL3tQMKnLVLtkk9Ms1IhsWA7XdKSwYxfC2BfXEtkvvqDLs7GLUq84zlAY8d_aTUU6OEuOI3JP9e
_qzsx8lMw3EUCrFDFBBmEcgLkgbSLtH2Oa-IVpIAv0ScZum13iRLPzm3IvJQ%3D%3D

 

 

 

0Comments
Tagged with: Cards, Credit, credit cards, RFID, Safe, Safety

What's new in StarShip 12?

On March 13, 2012 in StarShip by Tricia
Have you started thinking about your migration plan to StarShip v12? Support for StarShip version 9.9.92 was discontinued on 12-31-11 (version support matrix).

What's new in StarShip 12?


•    Support for 2012 carrier rate & service changes
•    Support for both parcel and LTL*
•    New add-on carrier modules*: OnTrac, UPS Freight, YRC, Freightquote, Freightview, BOL
•    Address validation
•    Dashboard with enhanced reporting
•    UPS Surepost
•    FedEx SmartPost, Electronic Trade Documents and HazMat/DG
•    Auto-save functionality
•    Batch Export
•    FedEx Freight
•    Batch Import




DOWNLOAD:

StarShip 12.1 has 2 components: Server and Client. They are available for download from:
•    StarShip 12.1 Server: http://updates.vtechnologies.com/ssfiles/12.1.0/serversetup.exe
•    StarShip 12.1 Client: http://updates.vtechnologies.com/ssfiles/12.1.0/clientsetup.exe
      Note: to log in to the client, use admin for the username and password


INSTALLATION:

1.    Install the StarShip Server
2.    Install the StarShip Client
3.    Setup & configuration


Need assistance with your installation?


Contact us today!



 Important notes for v9 customers
 
•    FedEx will retire all API transactions on May 31, 2012. This means you can no longer ship FedEx packages in StarShip v9 after this date.
•    Effective June 1, 2011, FedEx has retired the API subscription transaction. This means that you are now unable to add or re-subscribe FedEx accounts in StarShip v9.
•    StarShip v12 includes support for FedEx Web Services. This will give you uninterrupted FedEx shipping with added features such as FedEx SmartPost and Electronic Trade Documents.
•    StarShip v12 has exclusive support for USPS Endicia giving you commercial discount pricing, expanded flat rate boxes and more. We have discontinued USPS Manifest and Metered Mail in v12 and higher.
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Tagged with: What's new in StarShip 12?

Samsung Galaxy Note 10.1 Hands On

On March 2, 2012 in All, General by Alain
0Comments
Tagged with: Samsung Galaxy, Samsung Galaxy Note 10.1

Entrepreneurs: Working Hard, or Hardly Working?

On March 2, 2012 in All, General by Alain

It’s a truth universally accepted (and also supported by many surveys) that today’s young people are more interested than ever in entrepreneurship. Having seen their parents laid off from corporate jobs, having grown up with entrepreneurial role models like Steve Jobs and Mark Zuckerberg, and having witnessed their older siblings’ difficulty finding entry-level jobs in today’s economy, it’s no surprise that youth today often express more interest in starting their own businesses than in working for someone else.

But are young people interested in starting their businesses for the right reasons—or the wrong ones? A new study by Harris Interactive for ASQ (PDF), which polled teens about their attitudes toward careers and study, paints a worrisome picture.

The teens, ranging from 6th to 12th graders, believed studying science, technology, engineering and math (STEM) subjects gave them the widest range of opportunities after graduation. Medical doctor and engineer were seen as the most desirable careers by 34 percent and 29 percent of respondents respectively. In contrast, just 11 percent of the teens thought being an entrepreneur offered the most opportunity.

But even among those students who were interested in careers in STEM, 67 percent were concerned about the obstacles they would face. What was bothering them? Twenty-six percent said the cost and time required to get a degree in STEM is too high compared to other subjects. One-fourth said their grades in STEM subjects (math and science) aren’t good enough to pursue this as a career. Perhaps most disturbing, 25 percent said STEM careers involve “too much work and study” compared to other careers.

It begs the question, are the students who want to be entrepreneurs taking that path because they truly want to be business owners, or because they think it’s “easier” than studying math or science?

As an entrepreneur, I truly believe that we are living in the most exciting period for entrepreneurs we have ever seen. But to fully take advantage of the biggest opportunities for entrepreneurship today—those in technology–you need to be well versed in math and/or science.

I wonder if today’s image of the successful tech entrepreneur as laid-back and casual (picture Mark Zuckerberg’s ever-present hoodie) and the fun, campus like environment at tech companies like Google may be giving our kids the mistaken impression that you can surf YouTube all day and still come up with the next great business idea. Sadly, 51 percent of students in the survey admitted they spend more time after school on the computer—surfing the Web or playing video games—than they do on schoolwork, studying or reading.

Being an entrepreneur is a lot of fun, and on the outside, it may look like it’s all play and no work. But getting it right requires lots of hard work. Are today’s kids up to the challenge? Or do they think entrepreneurship is “the lazy way out”?

  • By Rieva Lesonsky, February 29, 2012 - Small Business Trends
  • http://smallbiztrends.com/2012/02/entrepreneurs-working-hard-or-hardly-working.html

    0Comments
    Tagged with: Entrepreneurs, STEM, Teens

    What’s New in Sage Fixed Assets 2012.1

    On February 27, 2012 in All, Fixed Assets by Alain

    What’s New in Sage Fixed Assets 2012.1

    Sage Fixed Assets 2012.1 Tax Update!  Designed to provide you with the most up-to-date functionality and tax legislation, this version contains exciting new features and enhancements to your Sage Fixed Assets solution.

    The following changes apply to our industry-leading fixed assets solution:

    • New Product Names. We have changed the names of all of our Sage Fixed Assets products.

    • Sage Fixed Assets – Depreciation: Tax Law Updates. We have updated the Sage Fixed Assets program to comply with the latest tax law changes:

    • Updated Tax Forms. The 2012.1 tax update includes the updated IRS Form 4562 – Depreciation and Amortization for 2011.

    • Updated Tax Limits. The 2012.1 tax update complies with the scheduled updates to the Section 179 limits and luxury auto limits.

    • Updated Sec 179 Limits for Qualified Disaster Zone Property. The 2012.1 tax update includes Section 179 dollar limits for the Qualified Disaster Zone.

    • Updated Audit Advisor. We have updated Audit Advisor to check for real property that may be qualified for the Section 179 expense deduction.

    Sage Fixed Assets - Depreciation Tax Law Updates

    Updated Tax Forms

    The IRS changes many tax laws each year. As a result, the corresponding tax forms and worksheets may change moderately or significantly. Sage Business Care members receive the updated forms and worksheets each year as part of the annual tax update; enabling them to get the greatest savings and most benefit from the recent tax law changes.

    This year, the IRS Form 4562 – Depreciation and Amortization has been updated for the 2011 tax year.

    To run the tax forms and worksheets

    • Calculate depreciation through the end of the fiscal year.

    • Select Tax Forms and Worksheets from the Reports menu.

    • Select the desired tax form or worksheet.

    • Complete the fields on the dialog box, and then click the Execute button.

     

    Updated Tax Limits

    The IRS routinely modifies the depreciation limits for certain automobiles to adjust for inflation and other factors. If you use vehicles in your business, these changes can have significant tax implications.

    Luxury Auto Limits

    The depreciation limits in effect for automobiles placed in service in 2012 are as follows:

    Year 1: $11,160*

    Year 2: $5,100

    Year 3: $3,050

    Year 4: $1,875

    * If you elect out of the 168 Allowance for the automobile, the depreciation limitation is $3,160 for the first year.

    Light Trucks and Vans Limits

    The depreciation limits for light trucks and vans placed in service in 2011 are as follows:

    Year 1: $11,360*

    Year 2: $5,300

    Year 3: $3,150

    Year 4: $1,875

    * If you elect out of the 168 Allowance for the truck or van, the depreciation limitation is $3,360 for the first year.

    Section 179 Limits

    The maximum Section 179 limit is $139,000 for assets placed in service in the tax year beginning in 2012. In addition, the maximum cost of Section 179 property that can be placed in service in the year before the phase-out begins is $560,000 for the tax year beginning in 2012.

    Increased Sec 179 Limits for Qualified Disaster Zone Property

    The Emergency Economic Stabilization Act of 2008 provides for increased Section 179 limits for assets located in a Qualified Disaster Zone. The Section 179 limit for 2012 is $239,000 ($139,000 plus the cost of the Disaster Zone property, limited to $100,000).

    Learn More

    0Comments
    Tagged with: FAS 2012.1, Fixed Assets, MAS 200, MAS 90, Sage, Sage 100, Sage Fixed Assets

    Sage BusinessWorks Accounting Service Pack 10 for v2011

    On February 24, 2012 in All, Sage BusinessWorks Accounting by Alain
    Sage BusinessWorks Accounting Service Pack 10 for v2011

    Updates to Sage BusinessWorks in this service pack include all previous service pack updates. A successful installation will update the Sage BusinessWorks Help  About information. You can download a service pack from Sage BusinessWorks:
    1. From the BusinessWorks Help menu, select Support and Service on the Web, and Download Updates. If you are already logged into Sage Software Online, you can skip to step 4.
    2. Log in to Sage Software Online (www.sagesoftwareonline.com).
    3. Click Support, and Sage BusinessWorks.
    4. The Sage BusinessWorks support webpage appears.
    5. Click Service Packs.
    6. Click Download v2011 SP10.
    7. See the Release Notes that accompany the service pack for more details.
    0Comments
    Tagged with: Sage BusinessWorks Service Pack 10
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