CRM - Customer Relationship Management

What are the benefits of CRM?

CRM will help your business establish better customer service.  By being aware of your customer’s needs and allowing your employees to react to them effectively, you will be able to create a better customer experience.

Implementing a Customer Resource Management requires an integrated business system.  Today, many businesses benefit from the discipline CRM creates and the technology itself.

What can CRM do:

  • Establish better communication channels
  • Collect important information such as customer details and order histories
  • Point out new selling opportunities
  • Help identify customer preference

CRM Solutions

SugarCRM

Sugar is an affordable and easy to use customer relationship management (CRM) platform, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support.

As an open-source, web-based CRM solution, Sugar is easy to customize and adapt to your changing needs. Ideal for small and medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.

SageCRM

It takes more than great products to drive sales in today's challenging economic environment. Acquiring and retaining customers is essential for business success, and great customer service is the driving force that differentiates one business from another. With SageCRM, you can unlock the full revenue potential of your current customers and unearth sales opportunities with prospects.

Sage ACT!

Sage ACT! is the #1 Contact and Customer Management choice of small businesses and sales teams designed to do just that. But, that's not all. With Sage ACT!, you have the option to connect to powerful, subscription-based sales and marketing services that help you build the long-lasting, profitable relationships your business thrives on. Now that's an effective way to not only manage, but also grow your business.

GUMU™ for Sage ACT!

Real Time Integration between your ACT! and Sage MAS 90/200. It also includes a utility so you can easily migrate your old clients who are using existing ACT! MLink to the new GUMU ACT! Link.